Shipping policy

At Alan Daniel, we strive to provide a seamless and efficient shipping experience for all our customers. We ship all of our items from Texas, USA. Please review our shipping policy below for detailed information on our shipping processes, options, and policies.

Shipping Locations

  • Domestic Shipping: Ships to all 50 states, U.S. military bases, territories, possessions, and Freely Associated States.
  • International Shipping: We offer worldwide shipping available to over 190 countries.

Shipping Carriers and Methods

1. Domestic Shipping (USA)

  • USPS Media Mail
  • USPS Ground Advantage
  • Free Shipping On Domestic Orders of $150 or more

2. International Shipping

  • UPS Worldwide Expedited®
  • USPS First Class Package International

Shipping Rates and Delivery Times

1. Domestic Shipping

  • USPS Media Mail: Delivery typically within 2-8 business days.
  • USPS Ground Advantage: Delivery typically within 2-5 business days.
  • Free Shipping: Delivery method and time frame may vary.

International Shipping

  • USPS First Class Package International: Varies by destination, typically within 6-15 business days.
  • UPS Worldwide Expedited® Delivery typically within 5-10 business days.
  • We Currently Do Not Offer Free Shipping to International Orders.

Processing Time

  • Order Processing: All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Confirmation and Order Tracking

  • Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the provided tracking number through the respective carrier’s website.

International Shipping Duties and Taxes

  • Customs Duties and Taxes: International shipments may be subject to import taxes, duties, and customs fees, which are the responsibility of the recipient. Please check with your local customs office for more information on applicable fees.

Shipping Restrictions

  • P.O. Boxes: We do not ship to P.O. Boxes for international orders. Domestic P.O. Box shipments are allowed via USPS services.
  • APO/FPO Addresses: We ship to APO/FPO addresses via USPS services only.

Shipping Delays

  • Unexpected Delays: While we strive to ensure timely delivery, there may be occasional delays due to unforeseen circumstances such as weather, customs processing, or carrier delays. We appreciate your understanding and patience in such cases.

Lost or Damaged Packages

  • Lost Packages: If your package is lost in transit, please contact our customer service team for assistance.
  • Damaged Packages: If your package arrives damaged, please contact our customer service team immediately with photos of the damage and packaging.